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Order Information

How Do I Place A Wholesale Order?

First, you need to create an account with a valid resale certificate.

To get started you will need to fill out our Customer Application

Once we review and approve your account, we will send your login and you can begin shopping!

How Do I Place A Distribution / High Volume Order?

Create an account with a valid resale certificate.

Please Contact Us and we will connect to discuss the opportunity with you.

Contact Us

Shipping Information

What Shipping Methods Are Available?

As a manufacturer direct marketplace, we allow our manufacturers to use their most cost-effective and reliable shipping methods.

All of our partners ship via UPS, FedEx, or USPS.

How Long Will It Take To Get My Package?

Depending on the number of vendors included on your order, you may receive multiple packages.

Most of our manufacturers ship within 48 hours of receiving an order.

You will receive tracking information via email shortly thereafter and will be able to track your shipments until they arrive!

Does HAZE Charge For Shipping?

Some of our brands offer free shipping, others affordable shipping rates.

Do You Ship Internationally?

For wholesale orders, not at this time. 

If you are a distributor seeking to carry our products, please send us a message : Contact Us

How Do I Track My Order?

We update your order with all applicable tracking, as available. 

If it has been more than 2 business days, and you still have not received tracking, please visit: Support

Payment Information

What Payment Methods Are Accepted?

We accept Credit Cards and eCheck.

Do I Pay More Ordering From HAZE?

No!  When you buy from Haze, you buy directly from the manufacturer.

Haze only sells at standard wholesale prices OR BETTER.

Orders and Returns

Do I Need An Account To Place An Order?

Yes, you will need an account to place an order. 

If you are interested in placing an order please apply for an account at: Customer Application

Who Does HAZE Sell To, And What Will I Need To Place An Order?

Haze services retailers and alternatives distributors. You will need a valid business license, and resale certificate.
If you would like to discuss distributing, importing, white label or private label purchases, please send a message : Contact

How Can I Cancel Or Change My Order?

If you would like to cancel or change an order please submit a ticket on our Support page.

Can I Return A Product?

If you have received a defective or broken product, please reach out to the manufacturer via their warranty or claims page on their website for directions on submitting a claim. 

Haze will help make sure your issue gets resolved! If the products were received in good condition, the sale is final.

Manufacturers

How do I Sell on HAZE?

If you’re interested in selling your products on HAZE,  please apply here: Sell on HAZE

How Much Does It Cost To Sell On HAZE?

We can get your brand started for $0 out of pocket.

Careers

Is HAZE Hiring?

We are!  If you’re interested in an exciting new career,  please apply here: Employment Application

How Often Will I Get Paid?  How?

We pay our agents weekly via direct deposit.